Responsible gambling

Responsible Gaming Tools and Support Organizations

At LuckyDays, we prioritize your well-being and safety while playing our games. We understand that gaming can be an enjoyable pastime, but it's essential to maintain control over your actions and habits.

Self-Assessment Questionnaire

We provide a simple online questionnaire to help you identify any signs of problem gambling. This tool is available in the Responsible Gaming section of our website and is designed to assist you in recognizing potential issues.

Deposit Limits and Time-Outs

To ensure your gaming sessions remain enjoyable, we offer customizable deposit limits:

• Daily: $1 - $100,000
• Weekly: $5 - $500,000
• Monthly: $20 - $2 million

Additionally, you can temporarily suspend your account for 24 hours to 30 days using our Time-Out feature.

Self-Exclusion

If you feel that gaming is becoming a problem, we encourage you to take advantage of our Self-Exclusion program. This permanent or temporary measure allows you to exclude yourself from playing on our platform for a specified period (6 months to 5 years).

Loss Limits and Session Reminders

To maintain a balanced gaming experience:

• Set daily/weekly/monthly loss limits
• Enable session reminders after 30, 60, 90 minutes of play

Support Organizations and Resources

We believe in providing access to trusted support organizations for those who may need assistance. Visit our Responsible Gaming page to find links to the following resources:

• ConnexOntario (24/7 helpline: 1-866-531-2600, text 247247, chat at connexontario.ca)
• Gamblers Anonymous (gamanon.org for family support)
• Responsible Gambling Council (RGC)
• BeGambleAware.org (international resources)
• SOS Joueurs (Quebec alternative)
• Provincial helplines linked
• Dial 211 for universal access to addiction services